Good to Know
Shipping & Returns
Everything you need to know about getting your order, and what to do if it's not quite right.
Shipping
Processing time
Orders are handpicked and packed within 1–2 business days. During festive season (Diwali, wedding season), please allow up to 4 business days.
Rates & delivery estimates
| Destination | Estimated delivery | Cost |
|---|---|---|
| In-store pickup — Brampton | Ready in 1–2 days | Free |
| Brampton & GTA | 2–4 business days | $8.00 |
| Rest of Ontario | 3–6 business days | $12.00 |
| Rest of Canada | 5–9 business days | $18.00 |
| Orders over $150 | As above | Free |
Placeholder rates and zones — confirm against your real carrier pricing.
Tracking
You'll receive a tracking number by email or text once your order ships.
Returns & Exchanges
- No returns. We only offer exchanges — refunds are not available.
- Exchanges are accepted within 2 days of delivery, on unworn items only. Worn items are not eligible for exchange.
- To start an exchange, contact us with your order number — see the Contact page.
- Shipping costs for the exchange are the customer's responsibility.